Support
Help and FAQ for QuickCal. Answers below reflect the current app implementation.
Contact
Email support@alekspetk.com for support and privacy questions. Include your device platform (iOS or Android), app version if known, and a short description of the issue.
Help — QuickCal Reference
In Library, open the QuickCal Reference segment to browse about 150 curated offline ingredients focused on natural, minimally processed foods — primarily raw, uncooked, or dry items such as meat, poultry, fish, vegetables, fruits, grains, legumes, nuts, and seeds. Values are based on USDA FoodData Central and ship inside the app. Nothing is downloaded for this catalog, and it is not a community database.
Use Reference for foods that often lack nutrition labels. Enter packaged labeled foods manually into My Library. Reference items are read-only: tap Copy to My Library to create your own editable copy. After copying, you can rename it, change portions, edit calories or macros, add photos, pin it, and use it in meals. Your copy is independent; future QuickCal reference updates never overwrite it.
Attribution: U.S. Department of Agriculture, Agricultural Research Service. FoodData Central, 2018. https://fdc.nal.usda.gov/.
Help — Calorie Planner
Open Settings → Calorie Planner. Complete the questionnaire to get estimated daily calorie and macronutrient targets. Estimates use established nutrition equations (including Mifflin–St Jeor) and current scientific guidance on activity and goals. You can apply an estimate to your daily goals or recalculate later.
Results are estimates only. Every body is different. Metabolism, genetics, hormones, medical conditions, medications, activity, body composition, and many other factors influence real calorie needs. Expected weight change is only an estimate and is never guaranteed. QuickCal does not provide medical advice, does not diagnose diseases, does not replace doctors or dietitians, and should not be used as the sole basis for medical decisions. Consult a qualified healthcare professional when appropriate.
Help — Backup
Use Export Backup and Import Backup in Settings to move local data between devices or keep a file copy. Backups include My Library items you created or copied from Reference, logs, settings, and Calorie Planner settings. The bundled QuickCal Reference catalog is not exported. Restoring a backup restores your copied items normally. Backups do not change Apple purchase status. Apple purchases remain managed entirely by Apple — use Restore Purchase for store unlocks.
FAQ
Where is my data?
On your device. QuickCal stores My Library, optional library photos,
logs, settings, theme, tutorial status, Calorie Planner answers and
results, trial information, and purchase entitlement cache locally.
QuickCal Reference is a bundled offline catalog searched on device.
There is no QuickCal account and no QuickCal cloud sync for your
content. Planner calculations and reference lookups are not uploaded
to QuickCal servers.
What is QuickCal Reference?
A built-in offline reference of about 150 curated natural /
minimally processed ingredients (primarily raw, uncooked, or dry),
based on USDA FoodData Central. It is not downloaded online and is not
a community database.
Can I edit a reference item?
Not in place. Copy it to My Library first. Your copy is fully editable
and independent of future reference updates.
Are Calorie Planner results medical advice?
No. They are estimates for personal tracking and planning only. They
are not a diagnosis or treatment plan and never replace professional
care.
Do planner answers leave my device?
Not to a QuickCal server. Answers and calculations stay local. If you
export a backup, planner settings may be included in the file you
choose to share or move.
Does import/export affect my Apple purchase?
No. Backups include local data such as copied My Library items and
planner settings, but not the bundled reference catalog, and they do
not affect Apple purchase status. Apple purchases remain managed
entirely by Apple.
How does the trial work?
New installs receive a 14-day app-managed free trial. After it ends,
you can still browse Home, Library, History, and Settings. Writing
(logging, editing library items, and similar write actions) opens the
unlock screen until you purchase or restore. Existing data is not
deleted when the trial ends.
How do purchase and restore work?
Unlock is a one-time lifetime purchase through the Apple App Store or
Google Play — not a subscription. Use Restore Purchase in Settings (or
on the paywall) if you already bought on the same platform with the
same store account. Apple and Android purchases do not transfer
automatically between platforms.
What is Clear History vs Erase All Data?
Clear History removes all calorie log entries and keeps My Library,
settings, theme, tutorial state, Calorie Planner data, the bundled
QuickCal Reference, and entitlement. Erase All Data permanently
deletes My Library (including copies from Reference), history, and
Calorie Planner answers/results, restores settings defaults, and
clears development-only simulated purchase state. The bundled
Reference remains in the app. Trial timestamps and a real store
purchase cache are kept. The app asks for confirmation twice before
erasing.
What happens if I uninstall?
Uninstalling deletes local QuickCal data on that device. A lifetime
store purchase can usually be restored later on the same platform. The
local trial may start again after a fresh install because QuickCal has
no backend that tracks reinstalls.
How do photos work?
Optional photos for My Library items come from your photo library.
QuickCal does not use the camera for capture in the current version.
Photos stay in the app’s local storage on the device.
Can I replay the tutorial?
Open Settings → Replay tutorial to see the guided tour again without
wiping your data.
Related documents
Review the Privacy Policy and Terms of Use for legal information, or return to the QuickCal overview and homepage.